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Doctor portal

Also called: dentist portal, customer portal, lab portal

A doctor portal is a login that a dental lab gives its practices, as part of the lab’s management software. A practice uses it to submit cases to that lab, upload files and check the status of its work. Each lab’s portal is separate, so a practice with three labs has three portals.

How it shows up between practice and lab

A portal gives a practice a window into one lab. That lab’s cases and their status are there, in the lab’s own format.

Whether it helps depends on whether practices use it. A front desk that works with several labs may find a phone call quicker than another login.

A lab can measure this. Counting last month’s cases by how they arrived shows what share came through the portal, and what share came another way.

Read more in lab software with a doctor portal vs a shared case platform and best dental lab management software for Canadian labs.

Updated